Earn Customers for Life with Dynamics 365 Customer Service
Thursday, November 11, 2021
1-2PM CST
Deliver exceptional customer experiences
through personalized engagement
A good customer service experience heavily impacts recommendations. Consumers who rate a company’s service as “good” are 38% more likely to recommend that company.*
*Microsoft Global State of Customer Service Survey, 2020
Use Dynamics 365 Customer Service to personalize service to the customer's needs
Interact with customers on their preferred channel through using Omnichannel.
Receive quick views of customer conversation history and recent cases before you engage
